Your guests check in smoothly. Your HR should too.
Front desk on morning shift. Housekeeping on rotation. Kitchen running overtime. Maintenance covering two properties. You're managing 50+ people across departments that never stop — with a notebook and WhatsApp. There's a better way.
Built for hotels, lodges, guesthouses, and resorts across Africa
A day in the life of hotel HR
No attendance system. You only know someone's missing when a guest complains. The shift roster was sent on WhatsApp last week — did they see it?
She tells her supervisor, who tells you at lunch, who forgets to check if three other housekeepers are already off that week. Rooms won't get cleaned.
Food handler certificates. First aid qualifications. Health and safety training records. You need them now. They're in a folder somewhere. Hopefully.
You issued 30 irons across 3 floors. No record of which room has which serial number. No way to trace it.
Excel, paper, or WhatsApp? Who's available, who's on leave, who worked overtime last week? It takes 2 hours to build a schedule that changes by tomorrow.
Nobody remembered. They're still on the schedule for next week. Their uniform and key card haven't been collected. No offboarding process.
Every problem above — solved
Every team member, one profile
Front desk, housekeeping, kitchen, maintenance, security, management — complete digital profiles for everyone. Qualifications, certifications, emergency contacts, employment type. Find anyone instantly.
Health inspector asks for food handler certificates? Open the kitchen team, view their documents. 30 seconds, not 30 minutes.
Leave that doesn't break your schedule
Staff request leave from their phone. Their supervisor approves with one tap. The team calendar shows who's off — so you never approve leave that leaves a department empty.
Three housekeepers off the same week? You see the conflict before you approve. Rooms always get cleaned.
Shift scheduling that actually works
Create morning, afternoon, and night shifts. Assign staff. Manage rotations. Handle swap requests. One visual calendar for every department.
Next week's schedule built in 15 minutes, not 2 hours. Everyone sees their shifts on their phone. No more WhatsApp confusion.
Track every hotel asset
Linens, irons, key cards, radios, uniforms, laptops, kitchen equipment, maintenance tools — logged, assigned, and tracked. Know exactly where everything is.
Missing iron from room 204? Check the asset register. You know which floor it was assigned to, who signed for it, and when.
Certification and health compliance
Food handler certificates, first aid qualifications, fire safety training, liquor licences — stored per staff member with automatic expiry alerts at 90, 30, and 7 days.
Health inspector arrives? Every certificate is one search away. You renewed them all on time because Cedrios reminded you.
Seasonal and contract staff handled
Track employment type: permanent, contract, seasonal, casual. Set contract end dates with alerts. Auto-trigger offboarding when contracts expire — collect uniforms, keys, and equipment.
Seasonal worker's contract ends Friday? You knew 30 days ago. Uniform returned, key card collected, offboarding complete.
Works for every type of hospitality business
Guesthouses & B&Bs
2–10 staff
Basic staff profiles, leave tracking, key and linen tracking
Boutique Hotels
10–30 staff
Department structure, leave management, certification tracking, uniform and equipment tracking
Mid-Range Hotels
30–80 staff
Shift scheduling, multiple departments, asset tracking at scale, compliance documentation
Resorts & Safari Lodges
50–150 staff
Remote location support, mixed workforce (permanent + seasonal), activity and equipment tracking
Hotel Groups & Chains
100–500+ across properties
Multi-location support, per-property admin, unified reporting, cross-property transfers
One system for every department
Front Desk & Reception
Shift workers
Shift schedules, guest language skills, uniforms, key cards, leave
No more double-booked shifts or missing front desk coverage
Housekeeping
Shift / rotation workers
Shift rotation, floor assignments, linen and cleaning equipment, uniforms, health certificates
Know exactly who's cleaning which floor, who's off, and who can cover
Kitchen & F&B
Shift workers
Food handler certificates, health and safety training, kitchen equipment, uniforms, shift schedules
Every certificate current, every inspection ready, every shift covered
Maintenance & Engineering
Flex / on-call
Tools and equipment assigned, certifications (electrical, plumbing), work schedules, on-call rosters
Know who has which tools, who's certified for what, who's on call tonight
Security
Shift workers (24/7)
Shift patterns (day/night), radios and equipment, access cards, emergency contacts
24/7 coverage planned and visible. Equipment tracked across shifts.
Spa & Wellness
Appointment-based / flex
Qualifications and certifications, treatment equipment, product inventory, leave
Certification expiry alerts ensure only qualified therapists deliver treatments
Management & Admin
Standard hours
Contracts, performance records, company assets (laptops, phones), leave
Full oversight of every department from one dashboard
Built for the reality of hospitality
High staff turnover
Hotels have some of the highest turnover rates in any industry. Staff come and go — seasonal workers, casual staff, contract employees.
Quick-add new staff in 60 seconds. Auto-offboarding collects assets and deactivates access. Track employment types separately. Turnover analytics show you which departments are bleeding.
Mixed workforce
Permanent managers, contract chefs, seasonal housekeepers, casual event staff — all working under different terms, different schedules, different leave rules.
Track each employment type with its own leave policies and contract terms. Permanent staff accrue leave; seasonal staff don't. One system handles both.
24/7 operations
Hotels never close. Someone is always working — day shift, night shift, weekend shift. Scheduling coverage is a constant puzzle.
Visual shift calendar across all departments. Conflict detection flags gaps before they happen. Shift swap requests handled in-app, not WhatsApp.
Guest-facing compliance
Health inspectors, fire safety checks, liquor licence audits — hospitality is one of the most inspected industries. Missing a certificate can shut you down.
Every certification stored with expiry alerts. Dashboard shows what's expiring in the next 90 days. You're always ready for the inspector.
Asset sprawl
Hundreds of items across dozens of rooms and multiple floors — linens, electronics, key cards, uniforms, kitchen equipment. Things go missing constantly.
Every asset logged and assigned. Track by department, floor, or individual. Return checklist on every departure. Maintenance tracking for equipment under repair.
Multiple properties
Hotel groups need visibility across all locations — but each property has its own team, its own shifts, its own assets.
Multi-location support (Scale plan). Each property managed independently with its own admin. Group dashboard shows the big picture across all properties.
What it costs for your property
| Property | Staff | Plan | Monthly | Annual | Context |
|---|---|---|---|---|---|
| Small guesthouse | 5 | Free | Free | Free | Everything you need, free forever |
| Boutique hotel | 20 | Starter | $40 | $400 | Less than one night's revenue |
| Mid-range hotel | 60 | Business | $240 | $2400 | Less than one failed health inspection fine |
| Resort / lodge | 100 | Business | $400 | $4000 | Less than the cost of 5 missing uniforms per year |
| Hotel group (3 properties) | 250 | Scale | $1750 | $17500 | One system across every property |
Pay annually and get 2 months free
Cedrios follows your peak and off-peak seasons
What happens
Hire seasonal staff, issue uniforms and equipment, schedule shifts, update certifications
How Cedrios helps
Quick-add seasonal hires. Bulk assign assets. Push compliance documents for acknowledgement. Build shift schedules weeks in advance.
What happens
Full shifts, maximum coverage, leave restrictions, overtime management, guest-facing compliance
How Cedrios helps
Team calendar prevents leave conflicts. Shift scheduling ensures coverage. All certifications current. Overtime tracked automatically.
What happens
End seasonal contracts, collect assets, review performance, plan for next season
How Cedrios helps
Contract end date alerts fire in advance. Auto-generated return checklist collects every uniform, key card, and piece of equipment. Records archived for next season.
What happens
Leave management, document storage, compliance monitoring, asset tracking
How Cedrios helps
Runs quietly in the background. Expiry alerts, leave balances, and asset tracking work automatically. You focus on guests, not paperwork.
Before Cedrios vs. After
Before
- Staff records in a binder at reception
- Shift schedules on WhatsApp — half the team missed the message
- Health certificates? Somewhere in the filing cabinet
- Missing key cards, irons, and uniforms every month
- Leave approved without checking who else is off
- Seasonal staff leave and assets disappear with them
- County inspection is a panic every time
- Building next week's schedule takes 2 hours
After Cedrios
- Every staff member's profile on your phone
- Visual shift calendar — everyone sees their schedule
- Every certificate stored with auto-expiry alerts
- Full asset register — tracked, assigned, accounted for
- Team calendar prevents leave conflicts before approval
- Auto-offboarding checklist — nothing leaves with them
- Always inspection-ready — certificates one search away
- Schedule built in 15 minutes with conflict detection
What hotels say
"We manage 60 staff across front desk, housekeeping, and kitchen. Before Cedrios, I spent Monday mornings figuring out who was off. Now I open the calendar and know instantly."
Hotel Manager, Nairobi
"The health inspector asked for food handler certificates for all kitchen staff. I pulled them up on my phone in 30 seconds. He was impressed."
F&B Manager, Mombasa
"We lost 3 sets of bed linens and 2 irons every month. Once we started tracking assets in Cedrios, the losses stopped completely."
Housekeeping Supervisor, Kigali
Frequently asked questions
Your guests get a great experience. Your team deserves one too.
Free for up to 5 staff. No credit card. Set up between check-in and check-out.